View the PDF version Google Docs PDF Viewer
LOR G-O7 (F)
CITY OF
MUSKEGON
Agenda Item Review Form
Muskegon City Commission
Commission Meeting Date: January 27, 2026 Title: Security Software for Computers and Users
Submitted by: Jason Boes, IT Director Departmenk: Information Technology
Brief Summary:
The Information Technology Department is seeking to improve network-wide cybersecurity protection
for all computers and user accounts. Our current software solution no longer provides adequate
protection. We are recommending Crowdstrike as the security solution for protecting computers and
user accounts going forward, This recommended purchase is for a 3-year subscription.
Detailed Summary & Background:
Information Technology is continually seeking ways to strengthen our security against the ever-
evolving cybersecurity threat landscape. The computers, virtual servers, and user accounts on our
network are critical components that require optimal protection to keep the City's computer systems
functioning. The Crowdstrike bundle we are recommending provides a well-rounded set of security
tools to efficiently fight malicious threats. Procured grant funding from the SLCGP (State and Local
Cybersecurity Grant Program) will help offset a little over half of the cost by reimbursing the City
during the grant's performance period, running through August 2027. This will account for $32,202 of
the purchase price of the 3-year term (the total for the 3-year contract is $61,013.29).
Goal/Action litem:
2027 GOAL 4: FINANCIAL INFRASTRUCTURE - Maximized efficient use of existing infrastructure
Is this a repeat item?:
Explain what change has been made fo justify bringing it back to Commission:
Amount Requested: Budgeted Item:
61,013.29 Yes X | No N/A
Fund(s) or Account(s): Budget Amendment Needed:
101-228-780 Yes No X | N/A
Recommended Motion:
| move to approve the purchase of the Crowadsirike security software bundle.
Approvals: Name the Policy/Ordinance Followed:
immediate Division X
Head
information x
HHH
We have prepared a contract for you
Crowdstrike
Contract # 012063
Prepared for:
City Of Muskegon
Jason Boes
[email protected]
») SENTINEL
©) Appendix A
This Appendix A is governed by the Master Services Agreement by and between Sentinel Technologies, Inc., (Contractor) with
principal offices at 2550 Warrenville Road, Downers Grove, Illinois 60515, and City of Muskegon (Customer) with principal offices
at 933 Terrace St, Muskegon, MI 49440-1348.
©) Hardware/Software Only
Hardware/Software only purchase of items listed in the Pricing Summary. No installation or professional services provided.
Crowdstrike 36 Months
Product Description Qty Price Ext. Price
Initial Term: 36 Months | Requested Start Date: Upon Booking | Billing Model: Prepaid | Renewal Term: Requote
Solution Subscriptions - Unless explicitly indicated otherwise within this contract, the below term for these subscription services will automatically renew,
absent at least ninety (90) days’ notice of cancelation by Customer before the start of the renewal term. For subscription services that do not automatically renew,
Customer must provide Sentinel with at least ninety (90) days’ notice of its intention to renew the services and shall hold Sentinel harmless from any service
interruption to result from the cessation of services due to Customer's failure to provide timely notice as stated herein.
Falcon Endpoint, Protection Enterprise, flexible Bundle 220 $66.48 $14,625.60
Threat Graph Standard 220 $23.37 $5,141.40
Prevent 220 $0.00 $0.00
Insight 220 $0.00 $0.00
Falcon Adversary OverWatch Endpoint 220 $54.97 $12,093.40
Falcon Device Control Bundle Promo 220 $7.10 $1,562.00
Express Support 1 $5,025.49 $5,025.49
Falcon Spotlight 220 $25.05 $5,511.00
Discover 220 $15.27 $3,359.40
Identity Threat Protection (Accounts) 300 $45.65 $13,695.00
Subtotal: $61,013.29
Confidential Information Property of Sentinel Technologies, Inc. 2
~< SENTINEL
©) Invoicing, General Terms and Assumptions
Subscription/License Invoicing
At the beginning of the contract - In Full
By issuing a purchase order in response to this quote or contract, Customer hereby agrees to be bound by the below terms and
conditions, which shall prevail in the event of a conflict with any terms and conditions included within Customer's purchase order.
The manufacturer/support provider has the right to inspect any products that have either never had support coverage or
have not had support coverage for an extended period to determine their eligibility for maintenance/support. Devices
subject to inspection will be flagged as such and are subject to a non-refundable inspection fee, which shall be the
responsibility of Customer. Sentinel will work with the manufacturer/support provider on Customer's behalf until device
eligibility is determined. Devices that do not pass the inspection will be ineligible for support.
For products purchased pursuant to this agreement, Contractor agrees to provide storage at no additional charge for up
to 90 days. If the storage period exceeds 90 days, Customer agrees to the following: a.) Customer will be responsible to
pay a fee of 2% per month for storage of purchased products from that point forward, b.) Customer will be invoiced and
will be responsible to pay the unpaid balance for any products purchased from Contractor that have not been paid in full
and, c.) Ownership will transfer from Contractor to Customer.
For all products purchased, it is assumed that prior to order execution with Contractor, Customer has reviewed,
understood, and agreed to each manufacturer's respective terms and conditions governing the purchase of products,
including, but not limited to, applicable warranties, order cancellation, and return policies. In the event of a return request,
Sentinel may assist Customer by facilitating the request between Customer and the manufacturer. In addition, product
return requests will be subject to Sentinel’s own return policies, which may include restocking fees and/or shipping and
handling costs.
Under no circumstances will Customer have the right to withhold payment to Sentinel due to an alleged breach of any
express or implied warranties with regard to the products purchased herein. Any such claim shall be handled directly
between the manufacturer and Customer. If Contractor receives any financial relief or incentives intended for Customer
as a result of a settlement between Customer and the manufacturer, Contractor agrees to pass through the incentives or
financial relief to Customer.
Taxes, shipping, handling, and other fees may apply. We reserve the right to cancel orders arising from pricing or other
errors.
Regarding the resale of any products, pricing may be subject to a manufacturer price increase before the expiration date
of the quote.
Total Project - Project Total Cost is based on the combined purchase of all Hardware/Software, Professional Services
and Solution Maintenance from Sentinel as detailed in the attached Bill of Materials. Unbundling or materially reducing
any of these essential elements of the solution may result in modifications to the cost of the remaining elements.
If a product manufacturer is providing any third-party services, all such services warranties will be provided solely by the
manufacturer and will be passed through to the customer by Sentinel.
Confidential Information Property of Sentinel Technologies, Inc.
“s SENTINEL
©) Invoicing, General Terms and Assumptions
Sentinel North America Standard
The Standard applies to Sentinel owned locations, and facilities in North America. These standards are based on the Universal Declaration for Human Rights and
certain conventions of International Labor Organization. These standards may be revised from time to time by Sentinel, and notice of such modifications will be
posted in Sentinel’s client proposals.
© Legal Compliance: Sentinel undertakes to adhere to all applicable laws of the countries in which it operates, including those pertaining to employee
health and safety, terms and conditions of employment and the environment.
© Employee Health and Safety: Sentinel undertakes to provide a safe operating environment that meets the higher of either the applicable legal
standards or industry workplace standards.
@ Employment standards - Sentinel undertakes to comply with the following:
O Minimum age of workers: Sentinel will not employ workers that are younger than 14 years of age or the minimum age established by law,
whichever is greater. Sentinel will observe all legal requirements for work of employees under 18 years of age, including those pertaining to
hours of work and working conditions.
O Voluntary employment: Sentinel will not use involuntary or forced labor, indentured, bonded or otherwise. Sentinel will not participate in
human trafficking or unfair detainment.
© Wages and employment benefits: Sentinel will pay at least minimum total compensation required by applicable local law, including any and
all applicable mandated wages and overtime rates, allowances and benefits.
O Working hours: Sentinel will maintain reasonable employee work hours in compliance with applicable law.
© Non-Discrimination: Sentinel is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All hiring
decisions are based on nondiscriminatory factors without regard to person's race, color, religion, sex, sexual orientation, gender identity or
expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law. In addition,
Sentinel Technologies, Inc. engages in affirmative action efforts, where appropriate, to employ, train and promote qualified minorities, women,
the disabled, and veterans.
O Freedom of association: Sentinel recognizes and respects the right of its workers to exercise lawful rights of free association, including
joining or not joining any association.
© Fair treatment: Sentinel will provide a work environment free of harassment, abuse or corporal punishment in any form.
@ Environment: Sentinel will adhere to all applicable environmental laws of the country, region and city of operation. Sentinel will strive to surpass such
requirements so as to reduce the environmental impact of their operations. Sentinel is committed to providing a safe workplace.
@ Ethics: Sentinel has developed a policy and procedure establishing a Code of Business Conduct and Ethics. Sentinel strives to uphold the highest
ethical standards.
@ Management Systems: Sentinel has developed management systems to ensure compliance with all applicable law, regulation and any particular
contractual requirements.
Confidential Information Property of Sentinel Technologies, Inc. 4
~- SENTINEL
) Payment Terms - Hardware
Hardware/Software: For orders over $100K, 50% at contract execution, balance upon shipment from manufacturer
All Invoices: Net 30
Confidential Information Property of Sentinel Technologies, Inc.
~ SENTINEL
Crowdstrike
Prepared by: Prepared for: Contract Information:
Sentinel Technologies, Inc City Of Muskegon Contract # 012063
Patrick Elkins 933 Terrace St Version: 8
[email protected] Muskegon, MI 49440-1348 Delivery Date: 01/28/2026
Jason Boes Expiration Date: 01/29/2026
+12317243345
[email protected]
Quote Summary
Description
Crowdstrike 36 Months $61,013.29
Total: $61,013.29
Taxes, shipping, handling, and other fees may apply. We reserve the right to cancel order arising from pricing or other errors.
Sentinel Technologies, Inc City Of Muskegon
Signature: Vv
Signature: (An
£
Rr ~
Name: Robert Lenartowicz Name: Jason Boes
Title: Chief Operating Officer Initials: JB
Date: 01/28/2026 Title: Information Technology Director
Date: 1/28/2026 9:15:19 AM
IP Address: 50.148.87.110
Email Address: [email protected]
PO Number: MUSKCSTRIKE
Confidential Information Property of Sentinel Technologies, Inc.
Sign up for City of Muskegon Emails