The City of Muskegon Water Filtration Plant, rated to produce 40 million gallons per day supplies drinking water to the City of Muskegon and the surrounding communities serving a population of about 90,000. The goal of the filtration plant is to produce abundant, clean, safe, and aesthetically pleasing water for our customers. Plant staff routinely sample and analyze the water being treated and water in the distribution system of the city and customer communities.

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Water Filtration Frequently Asked Questions

How much PFAS (per-and polyfluoroalkyl substances) is in my water?

In 2018, MDEQ contracted AECOM to do sampling and testing for PFAS throughout the state. The concentrations of PFOA and PFOS in our water were 2 ppt and that is well below the U.S. Environmental Protection Agency’s (EPA) lifetime health advisory (LHA) of 70 ppt. For more information, please see https://www.muskegon-mi.gov/city-of-muskegon-wssn-04570-pfas-result/

With all the problems with Flint’s water system and Lead, do we have anything to worry about here in Muskegon?

The City of Muskegon has conducted all required monitoring and sampling since the Lead and Copper Rule was promulgated. Sampling results over the years have met the standard and never exceeded levels requiring any action. As the recent water quality report indicates, our 90th percentile lead levels are at 3 ppb (parts per billion), well below the action level of 15 ppb.

For information about, lead in drinking water or how the situation in Flint is related to what we do here in Muskegon should be referred to – Sanjeev Mungarwadi, Muskegon Water Filtration Plant Superintendent (231) 724-4106 or sanjeev.mungarwadi@shorelinecity.com.

Why is there a chlorine odor in my water?

Chlorine is added in small amounts to drinking water is the disinfectant applied to destroy pathogenic (harmful) bacteria and microbes in the water system so as to keep the water safe to drink.

Why is my water occasionally milky, or white?

The milky-white appearance is from tiny air bubbles in the water similar to gas bubbles in beer or soda pop. After a little while the bubbles rise to the top and are gone. This occurs most often in the winter when drinking water is cold.

Where does my water come from?

The Water Filtration Plant uses Lake Michigan as a source of supply.

I have question about water quality or water treatment, who do I contact?

For water quality questions or complaints please contact (231) 724-4106. It is likely a representative will be sent to your home to help you or to explain what is causing the problem. Often a chlorine residual test is performed, a bacteriological sample is collected for analysis.

I have question about water service, who do I contact?

For water pressure issues or other service problems please contact (231) 724-4100. It is likely a representative will be sent to your home to help you or to explain what is causing the problem. If required, a cross connection inspection is performed depending on the nature of the problem.

Can I come out and take a tour of the plant?

Give the plant a call at (231) 724-4106 and we’ll be happy to get a tour set up.

Does drinking water contain calories, fat, sugar, caffeine, or cholesterol?

No, our drinking water does not contain any of these.

Contact Information:

Water Filtration is managed by Sanjeev Mungarwadi at:
1900 Beach St.
Muskegon, MI 49441
Phone Number: (231) 724-4106

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