The City of Muskegon Water Filtration Plant produces drinking water for the City of Muskegon and four surrounding communities. The goal of the filtration plant is to produce abundant, clean, safe, and aesthetically pleasing water for our customers. Plant staff routinely sample and analyze the water being treated, finished water (potable), and water in the distribution system of the city and customer communities.

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Water Filtration Frequently Asked Questions

With all the problems with Flint’s water system and Lead, do we have anything to worry about here in Muskegon?

The City of Muskegon has conducted all required monitoring and sampling since the Lead and Copper Rule was promulgated. Sampling results over the years have met the standard and never exceeded levels requiring any action.

For information about, lead in drinking water or how the situation in Flint is related to what we do here in Muskegon should be referred to – Mike Grenier, Muskegon Water Filtration Plant Superintendent 724.4106 or mike.grenier@shorelinecity.com.

Why is there a chlorine odor in my water?

Chlorine is the disinfectant applied to destroy pathogenic bacteria and keep the water safe to drink.

Why is my water occasionally milky, or white?

The milky-white appearance is from tiny air bubbles in the water similar to gas bubbles in beer or soda pop. After a little while the bubbles rise to the top and are gone. This occurs most often in the winter when drinking water is cold.

Where does my water come from?

The Water Filtration Plant uses Lake Michigan as a source of supply

My drinking water is not acceptable. Who do I complain to?

For water quality complaints, pressure issues or other service problems please contact 724-4100. It is likely a representative will be sent to your home to help you or to explain what is causing the problem. Often a chlorine residual test is performed, a bacteriological sample is collected for analysis and or a cross connection inspection is performed depending on the nature of the problem.

I have questions about our water chemistry, testing results or the treatment process?

Please contact the Water Filtration Plant at the number below.

Can I come out and take a tour of the plant?

Give the plant a call and we’ll be happy to get a tour set up. Individuals, families, scout or school groups are more than welcome.

Does drinking water contain calories, fat, sugar, caffeine, or cholesterol?

No, our drinking water does not contain any of these.

Contact Information:

Water Filtration is managed by Sanjeev Mungarwadi at:
1900 Beach St.
Muskegon, MI 49441
Phone Number: (231) 724-4106

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